Systems should serve people, not the other way around

AC/DC put it succinctly in the title of their song, “Who Made Who?” Later in the song, the lyric “who turned the screw” fits the thesis I’d like to explore pretty well, too.

From the Merriam Webster definition of System

“d : a group of devices or artificial objects or an organization forming a network especially for distributing something or serving a common purpose 

Systems surround us, especially the designed networks rapidly replacing naturally occurring phenomena that might once have been the primary driver of human choices. Weather systems can still pack a punch, but a typical modern person on a typical day can live almost completely oblivious to heat, cold, and moderate precipitation.

It is man-made systems that increasingly dictate to the people who use them. The financial system, health care systems, your cellular provider’s system, our highway system: how much of modern life could continue unimpeded without these conveniences?

A question I’ve found myself asking far too often of late is this:

When did the systems humanity designed become master of almost every human action?

Not simply “who made who?”, then, but also “who’s in charge here?”

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