Systems should serve people, not the other way around

AC/DC put it succinctly in the title of their song, “Who Made Who?” Later in the song, the lyric “who turned the screw” fits the thesis I’d like to explore pretty well, too.

From the Merriam Webster definition of System

“d : a group of devices or artificial objects or an organization forming a network especially for distributing something or serving a common purpose 

Systems surround us, especially the designed networks rapidly replacing naturally occurring phenomena that might once have been the primary driver of human choices. Weather systems can still pack a punch, but a typical modern person on a typical day can live almost completely oblivious to heat, cold, and moderate precipitation.

It is man-made systems that increasingly dictate to the people who use them. The financial system, health care systems, your cellular provider’s system, our highway system: how much of modern life could continue unimpeded without these conveniences?

A question I’ve found myself asking far too often of late is this:

When did the systems humanity designed become master of almost every human action?

Not simply “who made who?”, then, but also “who’s in charge here?”

Continue reading

10 hour airport layover teaches me: respect for DFW Ambassadors

DFW Ambassadors are airport information employees well qualified for their customer service jobs.

How often do you think about modern air travel and equate it with kindness, respect, patience, and professionalism? Speak to a few DFW Ambassadors, and you might begin to lean in that direction.

That was my experience when I sought airport information in Dallas-Ft Worth in July of 2018.

airport information display boardIt’s more popular to spread videos of Airlines Behaving Badly and Flight Attendants Gone Rogue, not to mention Passengers Punching Each Other, but that stuff just makes for salacious headlines.

My blog will probably never garner millions of views, in part because I’d prefer to highlight useful DFW airport employees who staff information kiosks and answer questions for average travelers who never go viral. Without a 10 hour layover to attempt to fill with meaningful activity, I probably wouldn’t even have spoken to any of these folks. I’m happy that I did engage with a few. Continue reading

Gear review: Arteck HB030B Bluetooth keyboard lightens up my travel life

The Arteck HB030B Bluetooth keyboard weighs less than my favorite mobile input solution, the Logitech K780, but it also has backlit keys, which the K780 lacks.

My Arteck is light, and it lights up, thus doubly lightening my travel life!

Bluetooth keyboard Logitech Arteck compare - 5Please pardon that little bit of inane wordplay. I can’t help myself sometimes.

Arteck HB030B Bluetooth Keyboard: At a glance

  • Connects to (pairs with) one device at a time
  • Suitable for use with iOS, Windows, and Android devices
  • Rechargeable lithium battery uses standard micro USB cable (included)
  • Backlit keys
  • Frustration Free Packaging consisting of a sturdy cardboard box sufficient as a case for my travel use; zero plastic garbage
  • Weighs 214 g or ~¹⁄ 3 lb
  • 9.7″ x 5.9″ x ¼” or about as small as a useful keyboard can get for adult sized hands
  • $20 (US) retail

Why buy another keyboard when I love my Logitech K780?

I bought my Arteck from Amazon in April 2018 for $19.99. That makes it noticeably cheaper than my K780. I paid $75.90 for the Logitech in 2017.

The Arteck HB030B weighs 214 g, simply annihilating the Logitech’s 863 g. In a one bag travel scenario, shaving off 649 g—75% of the heavier K780’s total—can make an appreciable difference to my carrying comfort.

I use a Bluetooth keyboard paired with an iPad Pro as an alternative† to a weightier, bulkier, less flexible laptop. The Arteck keyboard together with my iPad weighs in at 59% of the K780 + iPad Pro combo.

Here are some more visuals to show the difference in size between my two portable input devices.

Continue reading

Managing chronic pain on the 12+ hour flight to New Zealand

Since developing chronic pain that accompanies an autoimmune condition, I’ve continued to indulge my love of travel, but learned to adapt my bookings and my belongings to minimize pain and maximize comfort.

 

Flights of six hours or so are regular occurrences for me and my family. I’ve had a couple of very painful trips of this duration, but, more typically, I can tolerate them by adjusting my medication slightly and employing a few aids such as wrist braces, inflatable cushions, and hot water bottles.

 

This winter, I faced the longest single flight I’ve ever taken: 12 hours and 40 minutes just for one leg from Los Angeles, CA to Auckland, New Zealand. The combination of traversing the United States from our New England home (6.5 hours), crossing the Pacific (12.7 hours), then connecting to our final destination of Christchurch, NZ on the South Island (1.4 hours) made for a total time in the air of 20.5 hours.

Of course, one must also add to that total the requisite airport waiting time required by international flight connections, customs, security, and the necessity of allowing adequate buffers in case of delays. At least two full days of my calendar were bound to be eaten up by this voyage in each direction.

After considering many options, I elected to travel in two distinct stages for both directions of travel. This meant parting ways with my husband entirely for the domestic portion of our trip. His schedule doesn’t allow for an unnecessary day spent in transit where tighter connections are possible.†

I was away from home for a total of fourteen days; DH, by taking his domestic and international flights serially on the way out—and heading home on a red eye straight off the international leg—traveled for twelve days.

Though this post isn’t really meant to be a trip report, it must be said: even two weeks is barely adequate for visiting the antipodes. If you can squeeze more days out of your schedule, use them for a trip of this magnitude.

New Zealand is awesome, and well worth every hard won vacation day.

My itinerary outbound:

BOS-PDX on Alaska Air 33, Saturday 16:20-20:10

Three night stay with family in the Pacific NW

PDX-LAX on Alaska Air 568, Tuesday 10:50-13:22

LAX-AKL on Air New Zealand 5, Tuesday 21:40-Thursday 07:20*

AKL-CHC on Air New Zealand 527, Thursday 09:00-10:20

My itinerary for the return:

CHC-AKL on Air New Zealand 574, Friday 20:00-21:20

AKL-LAX on Air New Zealand 2, Friday 22:50-13:35**

Overnight hotel stay at the Crown Plaza LAX

LAX-BOS on Virgin America flight 1360, Saturday 07:05-15:34

Itinerary adaptations to reduce pain

I’ll repeat what I feel was the single most important adaptation I made to my itinerary to accommodate my autoimmune condition and its symptoms: I took extra time.

Travel. Stop. Recover. Repeat.

Heading west, I took advantage of family who live near the Portland airport who don’t seem to mind my visits, spending three nights at their home. This sleepover gave me time to recover from the initial cross country flight and ease my body’s adjustment to a change of three time zones.

NZ Crowne Plaza LAX hotel room - 1Upon arrival in New Zealand, I had already acclimated from the Eastern to Pacific zone (USA West Coast) which represents half of the total time shock. Though the flight is lo-o-o-o-ong, most of the travel between California and New Zealand is in a southerly direction. You only drop three more time zones on that 12 hour flight.

Heading west is also usually less difficult in terms of jet lag.

Continue reading