10 hour airport layover teaches me: respect for DFW Ambassadors

DFW Ambassadors are airport information employees well qualified for their customer service jobs.

How often do you think about modern air travel and equate it with kindness, respect, patience, and professionalism? Speak to a few DFW Ambassadors, and you might begin to lean in that direction.

That was my experience when I sought airport information in Dallas-Ft Worth in July of 2018.

airport information display boardIt’s more popular to spread videos of Airlines Behaving Badly and Flight Attendants Gone Rogue, not to mention Passengers Punching Each Other, but that stuff just makes for salacious headlines.

My blog will probably never garner millions of views, in part because I’d prefer to highlight useful DFW airport employees who staff information kiosks and answer questions for average travelers who never go viral. Without a 10 hour layover to attempt to fill with meaningful activity, I probably wouldn’t even have spoken to any of these folks. I’m happy that I did engage with a few. Continue reading

10 hour airport layover teaches me: to covet Eames Lounge chairs

The up side to using airline miles to join your spouse at an international conference is paying a mere $18.10 for a Business Class ticket to the UK. The down side? A layover stretching just over 10 hours.

Being a glass half full type, I’ll get back to the positive: tickets in international Business Class get you access to premium lounges. The dreadful reverse?

DFW Lounge Eames chair - 1Now I wish I had a very expensive Eames Lounge chair and Ottoman of my very own.

American Airlines (AA) Admiral Club lounges, at least those at DFW, are known for having a few of these classic, Mid-Century Modern pieces of furniture.

DFW Lounge Eames chair row - 1Love or hate the looks, these are some radically comfortable chairs.

I spent at least six hours in one Eames Lounge chair or another this July as I “enjoyed” the comforts of DFW airport and visited all four Admirals Club locations therein. It made for a pretty solid product test. Having viewed the iconic seats previously in museums and catalogues, it was fun to take one for a spin.

DFW Lounge Eames chair ottoman - 1No part of my body hates any other part when I sit in an Eames Lounge. Try not to judge that statement if you don’t live with chronic pain. That’s a damn fine chair.

Not familiar with the groundbreaking and multidisciplinary work of designing duo Charles and Ray Eames during the 20th Century? Get an overview on Wikipedia or go straight to the goods at their official site, Eames Office.

For my favorite thing they ever did, view their nine minute short film, Powers of Ten. It’s on YouTube. When I wanted to show it to my children, I found it on DVD at the local library.