10 hour airport layover teaches me: respect for DFW Ambassadors

DFW Ambassadors are airport information employees well qualified for their customer service jobs.

How often do you think about modern air travel and equate it with kindness, respect, patience, and professionalism? Speak to a few DFW Ambassadors, and you might begin to lean in that direction.

That was my experience when I sought airport information in Dallas-Ft Worth in July of 2018.

airport information display boardIt’s more popular to spread videos of Airlines Behaving Badly and Flight Attendants Gone Rogue, not to mention Passengers Punching Each Other, but that stuff just makes for salacious headlines.

My blog will probably never garner millions of views, in part because I’d prefer to highlight useful DFW airport employees who staff information kiosks and answer questions for average travelers who never go viral. Without a 10 hour layover to attempt to fill with meaningful activity, I probably wouldn’t even have spoken to any of these folks. I’m happy that I did engage with a few. Continue reading

Hokitika Gorge and the town of the same name on New Zealand’s West Coast

The town of Hokitika on New Zealand’s West Coast reminded me of a nostalgic seaside experience I’d never actually had. Though the views are spectacular and tourism services are plenty, the region maintains an element of the undiscovered country. Sure, there are tourists, but they don’t overwhelm the place.

There’s an electrician’s shop on beachfront property. Industrial spaces like these have been gentrified in every seaside town I’ve visited in the USA. Driving along Highway 6 from Greymouth, you’ll see cows in a pasture with a view. More than a view, this is 100% ocean frontage, and the cows don’t even appreciate their prime real estate. They just stand there nibbling the ever-growing grass as the Tasman Sea churns beside them.

On a Sunday afternoon in February–New Zealand’s summer–the easy availability of parking in Hokitika’s heritage district made me fear we’d arrived after the shops and restaurants had closed. In fact, there were a few shuttered doors, but most cafes were serving and opportunities to buy pounamu (greenstone) and possum merino abounded. I was also struck by the number of book shops and vinyl record stores for a little hamlet. No wonder they call themselves “the cool little town.”

Having arrived on the TranzAlpine train to an hour of heavy downpours in Greymouth, we learned immediately to appreciate the sun when it showed its face. Make hay–or make merry!–as soon as the sun shines.

Note: Every season warrants foul weather gear in the Westland. Do not visit New Zealand without a rain jacket unless you plan to buy one for an apt souvenir.

Our decision to store the large baggage with a helpful Greymouth i-Site Visitor Center employee at the station while we ate a late lunch and let the crowds disperse from the car rental counters turned out to be clever. An hour after the TranzAlpine’s arrival and subsequent return to the Canterbury Plains, we were the only people requesting information in the fully staffed station that had been a scrum a short while before.

I still forgot to ask where I could buy postage stamps, but not because of madding crowds. Chalk that one up to my aging brain or jet lag.

Note: My postcards arrived about two weeks after I mailed them from a downtown Christchurch streetside post box. Don’t be surprised if you beat your posted letters home.

“Hiring” a car, while not essential, offers the West Coast visitor the most flexibility to vary one’s itinerary with the rapidly changing weather. Neither DH nor I particularly enjoyed driving a strange car on the “wrong” side of the road, but the low population density and clear signage in our native language made the process manageable. He never did master using the turn signals backwards, though. We ran our windshield wipers every time we turned.

The next morning, being blessed with stunning weather, sunny and warmer than average, sent us from our oceanside B&B in Awatuna straight to Hokitika Gorge… after a better than average continental breakfast and one more cup of coffee.

The GPS knew the way, but the simple tourist map available everywhere plus bright yellow informational signs at every relevant crossroads would have gotten us to the popular site without any need for modern technology.

New Zealand rates and advertises many public parks with specific advice for fitness levels and time required to complete each track. This attention to detail is reflected on road signs as well.

The primary car park at Hokitika Gorge was full by 10 AM, but the overflow lot had plenty of space when we arrived. Parking looked a bit more difficult closer to noon, but there were definitely still spaces available. I’ve found that most popular tourist destinations are best seen either early or late in the designated hours, and that seemed to hold true here.

Continue reading